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Channel: Smooch Blog | The Place to Learn All About Messaging and Conversational Experiences
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Updates for Messenger 1.4

Last week, Facebook released Messenger Platform 1.4 which opened up new possibilities for businesses and bot makers. Looking forward to these new features? We’ve prepared a quick rundown of our...

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New email integration: Mailgun

I’m pleased to introduce our latest email integration: Mailgun. Mailgun is a reliable email delivery system that enables you to send, receive and track email ‘effortlessly’ and it scales to massive...

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Smooch Product Update 🚀 March 2017

The Drop is our monthly update that highlights recent improvements we’ve made to the platform, so you can easily stay informed on what’s new in Smooch. Here’s what we launched in March. This month,...

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Smooch API Libraries for Ruby, Python & Java

Ever since we launched the Smooch API, we’ve had developers from the community writing simple wrapper code around it. Early on we built smooch-core-js, a javascript library for both the browser (we use...

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New messaging channel : Twitter DM

Last Friday, Twitter announced a number of exciting new API features for developers including a much-anticipated refresh of their direct messaging APIs. These APIs are particularly interesting since...

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Facebook F8: Messenger Platform 2.0

This week, Facebook knocked our socks off at F8, their annual developer conference. If you haven’t yet seen their augmented reality announcements, you’ve absolutely got to see them! Our team at the...

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Smooch Product Update 🚀 April 2017

The Drop is our monthly update that highlights new features and recent enhancements we’ve made to the platform, so you can easily stay informed on what’s new in Smooch. Here’s what we launched in...

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Programmatic channel linking for Facebook Messenger

Smooch Web messenger has been allowing customers to link their Messenger account themselves for almost a year now. We saw a lot of users opt-in to link their account so that they can get a better...

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Smooch Product Update 🚀 May 2017

The Drop is our monthly update that highlights new features and recent enhancements we’ve made to the platform, so you can easily stay informed on what’s new in Smooch. Here’s what we launched in May....

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Programmatic channel linking for Mailgun

Last year, Smooch became the only messaging platform that enables true cross-channel conversations through the Smooch Web Messenger. Since then, we’ve introduced our Channel Linking API that allows...

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Apple Business Chat & Smooch

Apple just announced an exciting expansion to their Messages app. With Business Chat, companies all over the world will soon have an incredibly powerful way to communicate with Apple users. This new...

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Our New Pricing: An Open Letter to Software Makers

We built Smooch because we noticed a shift in how businesses and customers are looking to communicate. Both ends of the conversation want a more direct, a more human connection - with each other....

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Smooch + MessageBird: New SMS channel

In spite of the massive growth and adoption in messaging across new platforms and media types, SMS retains the mantel as the messaging channel with the largest global reach and the broadest adoption by...

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Smooch Product Update 🚀 June 2017

The Drop is our monthly update that highlights new features and recent enhancements we’ve made to the platform, so you can easily stay informed on what’s new in Smooch. Here’s what we launched in...

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Smooch Product Update 🚀 July 2017

The Drop is our monthly update that highlights new features and recent enhancements we’ve made to the platform, so you can easily stay informed on what’s new in Smooch. Here’s what we launched in...

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Smooch Product Update 🚀 August 2017

The Drop is our monthly update that highlights new features and recent enhancements we’ve made to the platform, so you can easily stay informed on what’s new in Smooch. Here’s what we launched in...

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WhatsApp for Business - (And why it matters to software makers)

WhatsApp is the most popular messaging app in the world with over 1 billion daily active users and is the no. 1 messaging app in 107 countries. WhatsApp has recently ramped up its efforts to put users...

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Smooch Embeddables: The next generation of Messaging SDKs

Today, as part of our SaaS plans, we are making our iOS, Android and Web SDKs available to software makers for distribution under your own brand. This offer coincides with general availability of new...

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Smooch Product Update 🚀 September 2017

The Drop is our monthly update that highlights new features and recent enhancements we’ve made to the platform, so you can easily stay informed on what’s new in Smooch. Here’s what we launched in...

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Smooch Product Update 🚀 October 2017

The Drop is our monthly update that highlights new features and recent enhancements we’ve made to the platform, so you can easily stay informed on what’s new in Smooch. Here’s what we launched in...

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