This past Thursday, our CEO Warren Levitan popped down to New York for the 2019 Martech Awards.
Guests were treated to an open bar, an ice sculpture, and an entertaining presentation by host Scott Brinker.
Cutting through the best of Martech tonight #martechawards2019 pic.twitter.com/BZf2zeOxjl
— ClickZ (@ClickZ) March 21, 2019
Over 500 companies were nominated for awards that evening, and we were up for the Best Chat/Conversational Bot Tool alongside Wizu and Drift, who basically put conversational marketing on the map. Talk about stiff competition. Warren kept us updated while we waited with bated breath.
We're huge fans of @Drift, @dcancel and @davegerhardt here at @smoochlabs. No one has lifted the Conversational Business market more. But for brands wanting to connect world class messaging experiences to their EXISTING helpdesk, chat and contact centre software, Smooch is it! pic.twitter.com/PnkqXUOjXR
— Warren Levitan (@wlevitan) March 22, 2019
Slack popped off. Smoochies near and far toasted to the victory, from the D&D crew hanging back in the office, living rooms across Quebec, to our man in San Francisco enjoying a sunset in the park.
What makes this competition different from all other competitions? It’s not small potatoes. The judges and ClickZ readers scored Smooch based on a number of considerations. They looked at the problems we’re solving for customers and what they’re building on our product. They considered how innovative our product is, how it’s differentiated from our competitors and how easy it is to use. They factored in glowing client testimonials, our Support and Solutions Team, and our developer documentation.
Winning was a team effort, through and through. The award now sits proudly in our office for all to see, a reminder that we came together to make something great.
The Martech Awards are hosted by ClickZ and Search Engine Watch, celebrating the real-world application of emerging and innovative marketing technologies. Nominated technologies are assessed on qualities like ease-of-use, innovation, value for money, integration, and customer service. You can check out the other winners here.